FAQ

Frequently asked questions

Reservations can be made directly on our website, www.parisoohlala.com. A booking confirmation will be sent by email after payment is received.

Full payment is required at the time of booking via a secure system, with rates shown in euros (€). We accept payment by credit card through our website.

The price includes a French breakfast, lunch with a beverage, tickets to the sites visited, a Seine River cruise (depending on the tour), a wine tasting, photo stops, and private vehicle transportation with a driver.

Any cancellation must be made in writing at least 7 days before the scheduled tour date for a full refund. Booking modifications are possible, subject to availability, and must be requested at least 7 days before the tour date.

Your personal data is collected on our website to manage customer relationships and process orders. It may also be used to improve our platform, provide user support, verify the information provided, and prevent fraud.

The data collected includes your first name, last name, email address, postal address, phone number, as well as login and payment information.

Yes, each tour includes a French breakfast and lunch at a traditional restaurant to provide an authentic culinary experience.

Each tour is limited to 6 people to ensure a friendly and personalized experience. Options for private group tours are also available.

Only adults aged 18 and over may participate in the tours, but children are welcome if accompanied by a parent or legal guardian.

Yes, photo stops are scheduled at iconic locations in Paris so you can capture your memories.

We offer three exclusive tours: Paris Crème de la Crème to explore the must-sees of the City of Light, Paris & Versailles to combine the elegance of Paris with the prestige of Versailles, and Paris to Giverny for an escape between the vibrancy of Paris and the tranquility of Monet’s gardens.

Data is retained only for the duration necessary to provide services, except where specific legal obligations apply.

On your first visit, you may accept or refuse cookies. You can also manage your cookie preferences in your browser settings.

Yes, we collaborate with banking and financial institutions that comply with data protection standards and only access the information necessary to process transactions.

To exercise your rights, you can contact us by email at contact@parisoohlala.com or by mail at the following address: Paris Ooh la la!, 122 rue Amelot, 75011 Paris, France.

Your data may be shared with partner companies within the European Union, particularly for payment, and customer support, in compliance with data protection regulations.

Transportation is provided in a private vehicle with a driver, ensuring a comfortable and stress-free experience.

All elements on the website (texts, images, brands, etc.) are protected by intellectual property laws and are the exclusive property of Paris Ooh la la! or its partners.

Yes, we also offer private and customized tours. Please contact us to discuss your preferences and create a personalized experience.

Participants are responsible for their own travel insurance and health coverage during the tours. We recommend purchasing travel insurance before your stay.

Creating hyperlinks to our website requires prior written authorization from us. Please contact us for any such requests.

Paris Ooh la la! assumes no responsibility for the content accessible through external links on our website.

Paris Ooh la la! disclaims any responsibility in the event of a failure preventing access to the site or for damages caused by the use of the site.

For any questions, you can contact us by email at contact@parisoohlala.com or by phone at +33 625179375 or by mail at the following address: Paris Ooh la la!, 122 rue Amelot, 75011 Paris, France.